Throughout our 14-year history, we have planned and executed thousands of marketing campaigns, made millions of telemarketing and telesales calls, generated tens of thousands of leads worth billions of dollars of pipeline opportunity, and closed millions of dollars of revenue. Along the way, we have carefully studied the strategies, tactics, and outcomes of our work. Our constant learning enables us to bring the most current proven best practices into every customer engagement.
As Frantz Group has grown, we have continuously reinvested in talent, training, technology and process. Today, we bring the highest quality people, refined processes and sophisticated technology to generate tangible and timely results in the worldwide market.
Retail is the second-largest industry in the United States both in number of establishments and number of employees. The U.S. retail industry generates $3.8 trillion in retail sales annually (not including food service). Retail trade accounts for about 12.4 percent of all business establishments in the United States. Single-store businesses account for over 95 percent of all U.S. retailers, but generate less than 50 percent of all retail store sales. Gross margin typically runs between 31 and 33 percent of sales for the industry but varies widely by segment.
Technology is one of the foundations of successful retailing. Key technology trends include service oriented architecture (SOA) to provide the agility that new business processes demand (ex. in-store pick-up for Internet purchases); data warehousing, business intelligence, and business performance management help retailers tune all aspects of their business from targeting the most lucrative customer segments to identifying improvements in operations. Globalization/supply chain presents numerous technology opportunities (ex. RFID) to improve margins which are razor thin due to intense competition.
Frantz Group has broad retail technology experience, promoting a variety of solutions that help retailers revolutionize their stores, focus on their supply chain, empower their teams, and operate on demand. These solutions range from point-of-sale to supply chain to enterprise resource management to business intelligence.

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