Telesales is a widely misused term in our industry, often just a fancy name for more qualified lead generation. At Frantz Group, Inside Sales means revenue, not leads – and it includes the set of activities involved in actually selling technology solutions over the phone. Beyond basic activities like conversations and sending literature/brochures, it can include facilitating web-based demos, guiding prospects through online ROI assessments, configuration of quotes/proposals, contract negotiations, and securing signed contracts. Essentially our inside sales representatives are quota-carrying members of our clients’ sales force.